Hi,
good work, nice layout and content!
some comments for consideration...
1) you stated: "Shaw online is a business to consumer (B2C) e-commerce website. The website is an information system showing all movie schedules and provides express ticketing service to all potential customers. Instead of purchasing the tickets over the counter, consumers can purchase tickets more efficiently under their secured online payment system..."
It deployed a b2c virtual storefront business model as it is using the site to sells its own cinema tickets. The major part of the sales of tickets, however is through its "flow of places" infrastructure (i.e. the traditional "brick-and-mortar" operations). Hence, the website complement its brick-and-mortar operations.
2) you stated : "It is also a business to business (B2B) website as the Shaw employs the services of CHASSAsia and Adobe flash player. Shaw uses the ticketing system from CHASSAsia, whom develop and customize ticketing solutions for entertainment, travel and event management based business ticketing...."
I don't see this as a B2B. Irrespective whether the websites were developed by a third business party or section of the website's features were imported/created by associate business consultants, the website is still a B2C in term of the website's objectives.
It could be possible that CHASSA is managing the ticketing processing in the background.... once the ticket is captured upfront. What is in the background do not count.
we could said that in order to complete the ticketing allocation process, Shaw has a B2B, in the background or backend operation/processing, between shaw and chassa. In a B2B, both parties gain direct access to each other databases, private network, application software.
